As of August 24, 2025, many Filipino PayPal users have reported they are unable to transfer funds out of their accounts into local peso channels. According to independent outage trackers, PayPal’s services suffered multiple disruptions on August 23–24 that stalled transfers. DownForEveryone (an outage-monitoring site) logged several PayPal “outage” incidents on Aug. 23, with some problems lasting over an hour or two. The site shows service disruptions detected at 8:03 PM (August 23) and again at 10:14 PM and 11:14 PM, each followed by resolution within roughly 30–120 minutes. In short, PayPal systems were intermittently down late on Aug. 23 (Philippine time), preventing normal transactions.
Affected Services
The outages have hit both local banks and e-wallets that rely on PayPal. Normally, Philippine users can withdraw PayPal balances in pesos by linking a local bank or e-wallet. For example, PayPal had highlighted its partnership with GCash, advertising “near-to real-time” cash-outs to GCash wallets. Likewise, GoTyme Bank’s help center explains that users can “link your GoTyme Bank debit card to PayPal” and then “transfer funds” to deposit to the bank. These routes have been effectively blocked by the outage.
In practice, reports indicate that both bank withdrawals and e-wallet cash-ins have failed. In particular, users say PayPal’s “Cash In” function to GCash or GoTyme remains unavailable. GCash’s official help page already warns that “transferring funds between PayPal and your GCash VISA Card is currently unavailable.” Now, social media and service complaints show GCash users could not complete PayPal cash-ins during the outage. Similarly, GoTyme customers reported that PayPal transfers to their account were not arriving. In fact, GoTyme instructs customers to contact PayPal for any transaction issues – an instruction now relevant to many frustrated users.
Official Responses
GCash and GoTyme have acknowledged the issue on social platforms, and urged patience as they coordinate with PayPal. GCash posted on its official channels that “Cash In via PayPal is currently unavailable” and assured users it is working with PayPal to restore the service (customers were told to expect updates). GoTyme has not published a formal notice, but its online support still lists linking a GoTyme card to PayPal as the normal deposit method. As of this writing, no exact cause or timeline has been announced by either PayPal or BSP regulators. PayPal itself has not released a public statement about the Philippine interruptions.
User Impact
During the outage window, affected users saw pending transactions stall or fail. Many reported that their PayPal withdrawal requests to GCash or local banks simply did not go through, and balances remained stuck. Community forums show transactions marked “Pending” or “Failed” with funds neither transferred nor returned immediately. Users complained of uncertainty and inconvenience, since PayPal balances were effectively inaccessible. No official data on fund losses has emerged; the problem appears to be a technical service interruption rather than a scam or fraud.
Resolution and Next Steps
By late on August 23 Philippine time, PayPal’s service began to recover. The outage timeline indicates the last disruption was resolved around 11:45 PM (Aug. 23). Following that, many users reported successful transfers as systems came back online. GCash’s statement implied a “right back” fix was imminent. However, as of Aug. 24 there is no formal confirmation of a complete fix or a public timeline for monitoring. Both GCash and GoTyme advise users to retry the cash-in process once PayPal stability returns.
What you can do for now
GCash cash-in still working for some users. While PayPal’s own transfer service remains unresolved on its website and app, some users confirm that they can cash in via the GCash app if their PayPal account is already connected. This means balances may still be pulled into GCash directly despite the broader outage.
Other routes remain unstable. Bank withdrawals and PayPal’s direct transfer function continue to face issues as of August 24, 2025. Users are advised to monitor PayPal and GCash advisories for the official restoration of services.
Ilonggo Traveler 
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