Jetstar Asia (3K), the Singapore-based budget carrier, will permanently cease operations by July 31, 2025, following unsustainable financial pressures. The airline confirmed a phased reduction of flights ahead of its closure, though services operated by Jetstar Airways (JQ) and Jetstar Japan (GK) remain unaffected.
What Travelers Need to Know:
- Unaffected Flights: The shutdown applies only to Jetstar Asia (3K). Jetstar Airways (JQ) flights, including international routes between Australia and Southeast Asia, and all Jetstar Japan (GK) services will continue as normal.
- Active Jetstar Asia Routes: Flights under the 3K code will operate until July 31, 2025, including seasonal routes like Broome (until October 25, 2025) and Clark (resuming December 1, 2025). A full list is available on Jetstar’s website.
- Refunds for Future Bookings: Passengers with tickets for travel after July 31, 2025, will receive full refunds. Jetstar advises using the “Manage Booking” portal to speed up the process.
- Current Bookings: Flights before the closure date will proceed unless passengers are notified of changes. Travelers should check their flight status online before departure.
Reason for Closure:
Jetstar Asia cited relentless cost hikes, including airport fees, supplier charges, and regional market overcapacity, as factors that eroded its ability to offer competitive fares. Despite efforts to streamline operations, the airline concluded that continuing beyond mid-2025 was unviable.
Additional Support:
- Unused vouchers linked to Jetstar Asia will be refunded starting August 2025.
- Club Jetstar memberships will see automatic refunds processed to original payment methods.
- Customers can contact Jetstar’s support team via Live Chat for assistance.
Jetstar thanked passengers for their loyalty over the airline’s 21-year history and emphasized support for impacted staff and travelers during the transition.
For updates, visit Jetstar’s official info page.
Ilonggo Traveler 
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